Concierge Services
Specialised Support for Supported Housing
Dedicated to Supporting Vulnerable People
At A&E Services, we specialise in providing concierge services within supported housing schemes. With over 15 years of experience, we deliver reliable and compassionate support to organisations like the YMCA.
Our concierge team is trained to handle the unique challenges of supported housing, ensuring the safety and welfare of vulnerable individuals. Our staff are fully licensed and DBS checked, providing peace of mind and professional service at all times.
Expertise and Compassion in Every Service
Our approach to concierge services is centered on understanding the unique needs of supported housing environments.
We ensure all our staff are trained to manage the specific requirements of looking after young and vulnerable people, offering a compassionate and professional service.
Our team is equipped with the latest technology for real-time monitoring and verification, ensuring a safe and secure environment for all residents.
Our concierge team is available around the clock to provide support and security.
Staff are trained to handle the needs of vulnerable and young people.
All personnel undergo DBS checks to ensure the highest level of trust and reliability.
Utilisation of GPRS systems for real-time patrol tracking and verification.
Tailored services to meet the specific needs of each housing project.
Established partnerships with national projects and housing schemes.
Your Concierge Service Queries Answered
We understand you may have questions about our concierge services. Here are some of the most frequently asked questions to help you understand how we can meet your needs.
We specialise in providing concierge services for supported housing schemes, including night shelters, crash beds, and short-term accommodation.
Yes, all our staff are trained to manage the specific needs of vulnerable people, including young people aged 16 to 25 in supported housing.
We use real-time monitoring systems, including GPRS for patrol tracking, and provide staff with lone worker devices to ensure their safety and the security of the premises.
Yes, we encourage clients to interview our staff to ensure they are a good fit for your project. We also welcome any internal training you wish to provide.
All our concierge staff undergo enhanced DBS checks and receive continuous training to maintain the highest standards of service.
You can request a personalised quote by filling out the form on our "Get a Quote" page with as much detail as possible, and we will get back to you promptly to discuss your needs and provide a comprehensive quote.
While our head office is located in the West Midlands, we provide our concierge services nationwide.